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Family Physicians & Referring Providers

Help Your Patients Access the Right Therapist Quickly and Confidently

Layla provides personalized mental health matching for your patients across individual, couples, and group therapy. By offering a streamlined referral process, we save you time and provide your patients with professional, timely care.

Background Image

Family Physicians & Referring Providers

Help Your Patients Access the Right Therapist Quickly and Confidently

Layla provides personalized mental health matching for your patients across individual, couples, and group therapy. By offering a streamlined referral process, we save you time and provide your patients with professional, timely care.

How Layla Supports Your Practice

Layla supports your patients as a reliable psychotherapy provider and finds the right therapist for them in a timely manner based on personalized preferences and clinical needs.

A Layla care coordinator and patient working together in front of a calendar to coordinate therapy dates and times

Flexible referrals

Whether you prefer direct fax referrals or guiding patients to self-refer, Layla’s referral process is designed to save you time and keep things simple by fitting in your current referral system.

Learn more here.

Personalized matching

Each patient is carefully matched to a therapist suited to their specific needs from our community of 400+ licensed therapists, that have an average of 10+ years of experience. This personalized approach ensures quality care and a strong therapeutic connection. This includes a free intake consultation with a Care Coordinator.

A Layla care coordinator and patient working together in front of a calendar to coordinate therapy dates and times

Keep you Informed throughout

If you have referred a patient to Layla, and they provide additional consent, we will keep you updated in their care journey by sharing a brief progress note or a psychological assessment report upon request.

A Layla care coordinator and patient working together in front of a calendar to coordinate therapy dates and times

Education and Support

Layla supports you and your team with educational initiatives, including mental health first aid training and CME opportunities, helping to enhance mental health care in your practice.

Mental Health First Aid - Free training for your clinic
Learn more here.

A Layla care coordinator and patient working together in front of a calendar to coordinate therapy dates and times

Quality of Care is Important to us

9.4/10

Patient rated Quality of Care

Under 2 weeks

Time to Appointment

900+

Referring Physicians

17000+

Clients supported to date

95%

Patient reported noticing improvements or feeling hopeful after 4 sessions

400+

Licensed therapists with an average of +10 years of experience. Learn more.

How can we help today?

We are trusted by doctors and patients

Quotation marks
Layla Patient - Ontario

I'm so happy with Layla services! Layla made finding an individual therapist and a group therapy program so easy. I was able to compare therapist profiles and ask for help from the Care Coordinators. This was my first time looking for formal therapy,  and Layla made the process way less intimidating. I recommend!!

Quotation marks
Dr. Sofia Nastis - Ontario

I have experienced great feedback from my patients when it comes to linking them to Layla mental health services. The intake process is streamlined and quick, and patients get connected with a therapist easily. Patients who have connected successfully with a therapist through Layla say that they have had incredible breakthroughs when it comes to managing their mental health with the psychotherapy and supportive counselling that Layla provides.

Dr. Steve Pomedli - Ontario

Layla’s thoughtful intake process helps patients connect with mental health practitioners who are best suited to their individual needs. As a referring physician, this gives me confidence that these patients will get the support they need to better their mental health.

Layla Patient - Ontario

A very thoughtful and compassionate approach to health care and ensuring each of its users accesses services best suited to individual needs. The service is particularly helpful for "breaking the ice" when embarking on the therapy/counselling journey for the first time. Staff is kind, responsive and very professional.

Layla Patient - Ontario

Intake was amazingly professional and easy. They matched me to someone who is just a great fit and we've been making more progress than I've had with other therapists. I've had to move around quite a bit due to work, and now that we're having our sessions online I look forward to having this be a long-term relationship regardless of my location.

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Dr. Nasim Bahramifarid - Ontario

Layla Care has been a lifesaver, literally, for so many of my patients. In a healthcare system that is sadly failing more with each day, it is such a relief to know that you can rely on the Layla Care team to efficiently and effectively match your patient with a therapist who is right for them. My practice would not be the same without them. Thank you!!


How to Refer your patient

Layla supports your patients as a reliable psychotherapy provider and finds the right therapist for them in a timely manner based on personalized preferences and clinical needs.

Faxing/eFaxing referrals:
Direct fax: 647 277 1229

In person therapist locations

Note: This map reflects the cities where Layla offers in-person therapy, not the total number of therapists in each city.

FAQ

How can I make a referral?

Self Referrals:
Patients can self refer here by filling out our short intake form.

Fax referrals + EMR:
Direct fax: 647 277 1229 

Practise solutions

Download Practise solutions referral form

Accuro (QHR)

Accuro Installation instructions

Med Access

Med Access Installation instructions

Oscar

Download Oscar referral package
Oscar Installation instructions

Ocean - Find "Layla Care" and add as a favourite on the Ocean Healthmap

What is the pricing structure like?

Individual Therapy: $165 per session
Couples/Families Therapy:
$185 per session
Individual Therapy with Psychologist:
$220 per session
Couples/Families Therapy with Psychologist:
$240 per session
Supervised Therapy Program (lower cost option):
$55 per session (with Master’s-level student clinicians)
Psychological Assessments:
$1,350 for virtual assessments including a 90 min interview with Psychologist, Psychometric testing and Debrief Interview with a report.

Learn more about our pricing here.

Are your services covered by extended health benefits?

Yes, our providers are college regulated, licensed professionals. If your patient has extended health benefits, typically, they will cover part or the full cost of the care provided.

Does Layla support the NIHB (Non-Insured Health Benefits) program?

Yes, all of Layla’s partnered therapists (MSW, RP, Psychologist, RCT) should be covered under the NIHB program for eligible clients.

To confirm eligibility, patients should contact their regional NIHB office:
Ontario: 1-800-640-0642
Alberta & British Columbia
: 1-800-232-7301
Atlantic Canada (NL, NS, PE, NB)
: 1-800-565-3294

Key Information on Payment and Coverage for Patients
Layla Care cannot process direct billing through the NIHB program. Patients are required to pay for their sessions upfront and submit receipts to NIHB for reimbursement.The first 2 hours of counseling are automatically approved by NIHB; however, prior approval is necessary for ongoing sessions.Layla’s rates for RSW, RP, and RCT sessions align with the maximum reimbursement rates set by the provincial fee guides. For services provided by Registered Psychologists, patients may incur costs above NIHB’s reimbursement limits.

What services are eligible for reimbursement?
Individual Therapy
Couples Therapy (Group of 2)
Group Therapy
Note: Psychological assessments are not eligible for NIHB coverage.

Important Reminder:
Patients can submit claims to either NIHB or their private/employer benefit plan—but not both.

Additional Support

  1. Resources for your patients
    Access free resources here (practical handouts, treatment methods etc.).

  2. Layla Care Resource Sheet for Patient
    Print out this handout to add to your Mental Health Resource list for patients.

Have any questions or need help making a referral? 

Please reach out if you require any assistance.

This is Emily McIntyre, Community Manager at Layla

Emily McIntryre

Senior Manager, Primary Care Outreach
Phone: +1.647.695.5331 ext. 1017
Email: community@layla.care